Leading in Real Time

Running a business with real time information - the dream of most executives and managers has become a reality. Whether you call it Business Intelligence, Real-Time Enterprise, Real-Time Operations, etc., the solution is now available if you have enough money.

The Center’s Performance Guidance System is your powerful and cost effective choice. Our system enables your business to achieve the dream of competing with on-demand information. This capability improves in-the-moment decisions, and makes execution a core competence.

Our Performance Guidance System operates within Microsoft Suite and is resident on individual computers eliminating the need for expensive IT solutions. It is based on individual scorecards that roll-up to corporate dashboards providing a secure line of sight for all members on the business.

Imagine being just one click away from having today's information on customer service, information from current production teams on reduction in cycle time, or how inspired are your front line people this week.

Corporate Dashboards

We base our top line, power user measures on a half-century of improving our library of best practices. Our “critical six strategic elements” (best practices) of optimum growth are bundled in four traditional “gauges” on your corporate dashboard: Operations, Sales and Marketing, Production, Customer Service, and an overall Corporate Summary.

Collaborating with your executive team, we integrate current measures into our dashboards and ensure line of sight to each individual. You can in one location combine the three elements of alignment: contribution to business objectives, participation in improvement projects, and job requirements.

Individual Scorecards

Far more challenging is designing a method of capturing data that does not distract from work or makes unreasonable demands. Our philosophy is to make the electronic system match the requirements of common “day-timer” systems. We use this as our standard and depending on the frequency of updates driven by the job, our goal was a functioning system running on an investment of 15-20 minutes a day.

By taking a few minutes to update the system, each person will have a real time report on how well they are doing to self-manage. When this information is rolled up to your company'’s operations center, everything you need to run it in the real-time is available. Welcome to on-demand, real-time business information.