Measuring to Manage

After spending many years competing against the big 5 consulting firms, we decided to build our own comprehensive organizational assessment. The difference would be its focus on sustainable growth and the ability to change anything or nothing!

We call it SNAPSHOT and the goal is in the name, to provide an accurate picture that identifies gaps between the future and present. It best serves business planning and improvement projects.

Image starting the year or performing a mid-course correction to focus and align your scarce resources to achieve the critical few; the short list of core competence and competitive advantage?

Describe is the ability to track performance in real time; it makes running a real-time enterprise a reality. The challenge is how to build a scorekeeping system that is bottom up? How do we roll those measures up to create individual, group, and organizational dashboards?

The Center tackles the challenge of on-going measurements with our Performance Guidance System. Our solution is a software package that requires no IT support. It resides and operates within Microsoft Suite, and is customized to your unique performance measures.

This bottom-up approach challenges every individual to “their best performance to date”. Additionally it breaks the truth-fear paradox. Most business measures are not designed or used as corrective feedback (TRUING) instead it is employed for blame and faultfinding. The result is fear of the truth! How can any of us run a business when truth is avoided like the plague?

Evaluate is the ability to review results against plan. The Center takes advantage of your current financial software and measurement methods by expanding its ability to review decisions and actions taken during the year.

Most end of year evaluations simply measure results without a clear line of sight to cause and effect. Our critical addition is to back track through the various decisions and actions collected in the Performance Guidance System and SNAPSHOT’s to drive next years improvements.

A partnership with the Center enables your executives and managers to review and evaluate performance over the year. This ability cannot be overstated, you are now armed with your unique best practices to assess, design, align, and execute to achieve optimum growth.