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Tuesday, March 08, 2005

Predicting the Future

The challenge of any profession is to make the complex simple. Over our half-century of business improvements, we have directly experienced the complexity of running a sustainable business. Our job is to understand all of the underlying forces and nuances we experienced and make it simple. You cannot execute what is not understood or easily performed.

Predicting the future is not about crystal balls, reading entrails, or interpreting Nostradamus's quatrains. It is about understanding the most fundamental question in business: –where is value today and where is it headed?

Our organizational assessment SNAPSHOT is the start of a process to capture an accurate and complete picture of your business. It allows a company to determine where and how value is being created and for whom, and what core competence is required to exercise this competitive advantage.

Once we understand the competitive advantage opportunity of your market and position in that niche, we can help you identify the barriers and causes of gaps. SNAPSHOT’s analysis capabilities bring the internal barriers and causes, the upset conditions, to the scrutiny of all effected members of the organization.

Our research group designed SNAPSHOT to be a flexible and customizable assessment to fit your unique issues. It is built on 26 micro-assessments such as Process Management and Baldridge and can even evaluate your readiness for ISO as examples. Our ability to customize is limited only by the creativity of your questions.

The Six Critical Strategic Elements of Growth:

  • Competitive Advantage: The essence of market leadership, it identifies where the organization can excel and is the matched set for Core Competency Development.
  • Customer Enthusiasm: The customers experience with a business’s marketing and sales process, the value and quality of the products and services purchased, and their post purchase experience.
  • Productive Capacity The essence of your business model, it measures the organization's ability to provide products, services, and customer enthusiasm to specified markets. It is the matched set for Core Competency.
  • Sales Effectiveness: The application of marketing objectives and goals to produce an integrated sales process - funnel management, sales approach and skills, compensation, and quality of personnel.
  • Leadership Effectiveness: The empowerment of people to bring focus and inspiration on a daily basis that improves their best performance. It is the unique quality of leadership that multiplies the effectiveness of a well run organization or can overcome the worse environment.
  • Employee Inspiration: The amount of performance the organization can capture beyond what is required. Typically standards are set artificially low. No business is able to sustain itself when people do the minimum. Every successful company has a competitive advantage through its people.

These form the core of our assessment technology; however we are about more than gaining understanding. SNAPSHOT’s foundation is smaller, discrete assessments that provide the detail necessary to solve problems and create a plan to win.

Our assessment library includes:

  • Clarity of Vision, Mission, Values
  • Competitive Advantage
  • Vertical and Horizontal Alignment
  • Internal Operations and Support Processes
  • High Performance Employment Systems
  • Core Competence
  • Performance Management
  • Knowledge Management
  • Team Effectiveness & Focus
  • Learning & Growth
  • Change Readiness & Management
  • Customer & Market Dynamics
  • Organizational Structure
  • Environmental Dynamics
  • Horizontal Links to Client Development
  • Horizontal Links to Market & Innovation
  • Leadership Effectiveness
  • Sales Effectiveness
  • Employee Inspiration
  • Customer Enthusiasm
  • Customer Intelligence
  • Market Intelligence
  • Competitive Intelligence
  • Baldridge
  • Innovation Management
  • Process Management
  • Quality Management
  • Technology Management
  • Project Management
  • Management Efficiency
  • Training System
  • Productive Capacity

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